Caitlyn Sawyer’s journey into entrepreneurship began as a family operation—her husband and one technician running small maintenance projects on the side. But when their part-time work brought in nearly $670,000 in a single year, Caitlyn realized they had the foundation for something much bigger.
How It Started
In December 2023, she took the leap—leaving her full-time job to manage Sawyer Services full-time. “It wasn’t an easy decision,” she shared, “but I realized the effort I was putting into someone else’s company could be used to build my own.”
From its beginnings in 2022, Sawyer Services has grown into a full-service residential and commercial maintenance company covering South Carolina, southern North Carolina, and northern Georgia. The business handles everything from tile and flooring to plumbing, electrical, HVAC, and full bathroom remodels.
What started as side jobs has evolved into a thriving, woman-owned company employing six people—including technicians and office staff—and holding contracts with major names like Barnes & Noble, LabCorp, and multiple property management groups.
How It's Going
Today, Sawyer Services is growing steadily, supported by a strong team and a focus on quality workmanship and community trust. The company’s 24/7 emergency service, transparent pricing, and skilled specialists set it apart in an industry that often values speed over quality.
Caitlyn and her team pride themselves on being locally owned, woman-led, and family-oriented. “We even have women technicians for clients who feel more comfortable with that option,” she explained. “It’s about care, comfort, and connection.”
Their small but mighty office team handles everything from dispatching and accounting to customer service—and increasingly, they’re integrating technology to streamline operations. Caitlyn’s favorite tool? ChatGPT. “I use it for quotes, SOPs, meeting minutes, marketing descriptions—you name it,” she said. “It makes everything sound perfect every time.”
While the team has explored AI tools for advertising and automated calls, Caitlyn notes that their customer base prefers real human communication. “Our communities want to talk to a person, not a robot. Texting, though, has been a game changer for customer communication.”
Beyond their business success, the Sawyers’ entrepreneurial journey has created more freedom for their family. “We have four kids and run three businesses,” Caitlyn said. “Revenued has made it easier to balance it all—now we can enjoy family time, sports, and travel while still growing our company.”
Why Revenued
When a client delayed payment for nearly 140 days—holding back $60,000—Caitlyn turned to her Revenued Business Card to cover payroll and keep operations running smoothly.
Since then, she’s relied on Revenued for flexibility and fast access to funds. “It’s my favorite part of our financial system,” she said. “If we need the money, it’s there the same day or the next. If we need an increase, Revenued makes it happen. It’s been the biggest help we’ve had.”
The Sawyer Services team uses their Revenued line of credit for everyday business needs—from purchasing materials at Home Depot to bridging cash flow between contracts. “It’s our safety net,” Caitlyn emphasized. “It’s always there when we need it.”
About the Industry
The residential and commercial maintenance sector is fast-paced and highly competitive, requiring constant adaptability and dependable cash flow. From HVAC to electrical and plumbing services, small businesses like Sawyer Services face unpredictable costs, delayed payments, and rising material prices.
For many small contractors, access to flexible business funding can mean the difference between stagnation and expansion. Revenued empowers business owners like Caitlyn to maintain steady operations, support their teams, and invest in growth opportunities—without sacrificing financial stability.
As Caitlyn’s story shows, success in this industry comes from hard work, resilience, and the right financial tools. With Revenued by their side, Sawyer Services continues to build a reputation for reliability, integrity, and excellence—one repair at a time.
